In connection with your access to and use of our Site and App, Avelo Airlines (“Avelo,” “we,” “us,” or “our”) and its service providers may collect or receive the types of information described below.
ALL CHANGES WILL BE EFFECTIVE IMMEDIATELY AFTER BEING POSTED ON THE SITE. MATERIAL CHANGES WILL BE POSTED ON THE SITE OR OTHERWISE COMMUNICATED TO YOU. Any changes will be effective only after the change’s effective date and will have no bearing on any disputes that arose before the change’s effective date.
Sources of Personal Information That We Collect and How We Collect It
We may collect all the categories mentioned above of Personal Information from the following sources:
Information that you provide to us, such as your contact and payment information.
Account activity, data collected by the servers used to operate our Site and App (e.g., IP addresses), data collected by cookies, and data collected by analytics and advertising services are all examples of information we collect through your use of our Site and App.
Information You Provide Us Voluntarily
Account Specifics. To open an online account, enter your name and email address, and you may be to choose and answer security questions.
Order and Payment Details Services purchased through our Site and App must be for with a credit or debit card. Our third-party payment processors receive all credit and debit card information. Your credit or debit card information is not accessed, handled, or stored by us. To make a buy on our Site or App, you must provide your name, credit or debit card type, number, end date, security code, and billing address.
You will be to submit your email address if you buy our Services or sign up or otherwise opt in to receive promotions or other communications from us. You are also welcome to include your physical address. This information may be to send you promotional and other electronic communications. You may unsubscribe from receiving promotional emails from us at any time by following the unsubscribe instructions included in the applicable email, and you may unsubscribe from receiving hard copy mailings from us by contacting us using the information provided below under “Contact Us.” We may send these communications to you via third-party email and mail providers.
Why is Personal Information Collected?
Collected for what purpose? We will use and share your Personal Information for the purpose for which it was, such as processing your buy of air transportation and services, dealing with your account and payment, and providing you with the requested information and communications. We will use Personal Information to communicate with you about your order if you buy Services through our Site or App. Your location information will be by your preference to add location information to your account, if applicable, and to understand where our users are. If you contact us for help or support while using the Site, we may use Personal Information to determine whether your system meets the least requirements for accessing and using the Site, as well as contact you about your request.
How Long Will We Keep Your Personal Information?
Subject to applicable law, we will keep Personal Information that we process on behalf of our customers by the terms of our agreement with them.